Job Description

: JOB RESPONSIBILITIES The Credit Administrative Associate will handle a high volume of activity while performing a variety of administrative duties and responsibilities related to the Credit Essential Responsibilities include the following. Other duties and special projects may be assigned.
Review credit applications and gather supporting documentation
Validate doctor license information
Create new accounts for Alliances, Buying Groups and Direct accounts
Evaluate credit reports to determine the creditworthiness of a customer
Assign or recommend an appropriate credit limit depending on the financial risk
Perform customer account maintenance and updates as necessary when requested, such as address changes or add ship to locations
Provide communication on all account correspondences
Develop and facilitate training for new sales personnel on the credit application, account setup and account maintenance processes
Develop and facilitate training to customer service on payment processing
Review all emails in the Credit Collections and Credit app inboxes
Maintain Collector Portfolio assignments
Establish ACH and credit card subscriptions for auto payments
Assist with the development and maintaining of department SOP's
Interact and provide top level customer service with internal and external customers
Prepare various types of reporting for ACH and credit card processing
QUALIFICATIONS Required Qualifications
College degree in Accounting, Finance, or Business or equivalent experience
A minimum of two years in Credit, Collections, Customer Service or Administration
Advance level PC and MS Office applications especially in Word and Excel.
Desired Attributes
Excellent organizational, communication, and interpersonal skills
Ability to manage multiple priorities in a high-volume growth-oriented environment
Customer service oriented and ability to think strategically
Self-starter who takes initiative and has accountability for their work
Detail-oriented with a high degree of accuracy
Open and willing to follow established procedures, while identifying potential improvements
ABB031

Job Tags

Full time

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